Custom Design Policy
Custom Design Policy for Feral Lyfe:
At Feral Lyfe, we are committed to providing you with a unique and personalized experience through our custom design offerings. Please review our policy below:
1. Unique Creations:
- The final product may vary slightly from the sample images as each item is handcrafted and individually designed. We take pride in the uniqueness of each custom creation.
2. Placement Perfection:
- Our team will make every effort to ensure the perfect placement of your custom design. We strive for precision and craftsmanship in bringing your vision to life.
3. No Returns:
- Due to the personalized and one-of-a-kind nature of our custom designs, we do not accept returns, except in cases of manufacturer defects. Please carefully review and confirm your design choices before placing your order.
4. Manufacturer Defects:
- If you believe your product has a manufacturing defect, please contact us within 5 days of receiving your order. We will assess the issue and, if deemed a manufacturer defect, we will provide a suitable resolution.
5. Quality Assurance:
- Feral Lyfe is dedicated to delivering high-quality custom products. If you have any concerns about the quality of your order, please reach out to our customer support team, and we will address your queries promptly.
6. Customer Satisfaction:
- Our goal is to ensure your satisfaction with the custom design process and the final product. If you have any questions or concerns, feel free to contact us, and we will do our best to assist you.
By placing a custom design order with Feral Lyfe, you acknowledge and agree to the terms outlined in this policy.
Thank you for choosing Feral Lyfe for your personalized outdoor-inspired creations!